Refund Policy
Create professional, AI-powered infographics in minutes—just add your content, customize the design, and download instantly.
Refund Policy
Effective Date: 1st January 2025
At Infographics.so, we strive to provide the best experience for our users through our AI-powered infographic generator. By purchasing a subscription, you acknowledge and agree to the following refund policy.
1. No Refund Policy
All subscription purchases on Infographics.so are final. We do not offer refunds, cancellations, or prorated refunds once a subscription has been purchased, whether it is monthly or annual.
2. Exceptions for Technical Issues
We understand that unexpected technical issues may arise. If you experience a critical technical issue that prevents you from using Infographics.so as intended, you may contact our support team at team@infographics.so with the following details:
A detailed description of the issue
Screenshots and/or screen recordings showing the problem
Proof of purchase
Our team will review your request and determine if a refund is warranted based on the severity and resolution feasibility of the issue. Refunds will be issued only in cases where the product fails to function as expected and the issue cannot be resolved within a reasonable timeframe.
3. How to Request Support
For any concerns related to your subscription, please reach out to team@infographics.so with relevant details. Our team will respond within 24 hours to assist you.
Frequently asked questions
For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.
